As of 2019, Uber works in a handful of Polish cities, namely
Warsaw,
Cracow,
Gdańsk (and surrounding Gdynia and Sopot),
Poznań,
Wrocław,
Łódź, and
Katowice (and the surrounding aglomeration).
In those cities, Uber is readily available and wildly popular. It works exactly as well as
in big Western European cities and the USA or Canada.
To call an Uber, you simply download the Uber app, make an account, and choose a pick-up and drop-off point.
Then, you pay online by card, wait for the car to show up and identify it by its car brand, model, and number plate.
typical UberX car
typical Uber Select car
prices
Uber in Poland is truly dirt cheap. Now, there are two classes of Uber in Poland - UberX and Uber Select, with
the latter being the more luxurious option. If you want to be sure that you won't need to cramp into a small car,
paying a little extra for Uber Select can be worth it.
The base fare costs 4 zł [0.9 EUR] for UberX and 7 zł [1.6 EUR] for Uber Select.
For UberX service, you pay an additional 0.25 zł [0.06 EUR] per minute and 1.3 zł [0.3 EUR] per kilometer.
For Uber Select, you pay an additional 0.35 zł [0.08 EUR] per minute and 1.7 zł [0.4 EUR] per kilometer.
The minimum total fare for both classes is 10 zł [2.3 EUR]. The cost of canceling an Uber is also
10 zł [2.3 EUR].
Prices often get inflated at times of increased demand, especially during the night and during the weekend (up to 100% more).
It should also be noted that, in Warsaw, you can also order an Uber Van, which fits up to 7 people and costs approximately
twice as much as a regular Uber.
safety
Uber drivers often drive a bit too fast (though not dangerously fast by any means). This means that you get to your destination quicker, of course,
and you can always ask the driver to slow down (and they will). Otherwise, there have been no safety issues.
If you're drunk, Uber drivers will often wait for you to get inside the house you're dropped off at to make sure you're safe
for the entirety of your journey.